• The FMOS Complaint Handling Portal will help us efficiently manage your complaints and enquiries.
  • Each submission receives a unique ticket number to easily track your case progress and responses.
  • Before submitting a dispute to FMOS, please ensure that you have formally filed a complaint against the FMOS Member and received the Final Decision Letter on your complaint.
  • FMOS takes appropriate measures to secure your personal data and its confidentiality under the applicable laws and regulations of the PDPA.
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